Transcription Process

ZTS offers turnkey solutions to solo, group practitioners and medical centers that include billing and transcription services bundled with Hygeia™ Transcription Solutions.
ZTS Transcription makes managing medical records easy. Simply dictate through one of two methods: the dial-in dictation system or a digital voice recorder. Within one business day your notes are transcribed and returned to your ZTS Transcription online account - or they're FREE. Take a look at the chart below to see how it works.
-
Step 1 - Dictation
Telephone Call in
Simply dial our 1-800 number and leave your dictation over the telephone.
We give you the flexibility and control to leave your dictation at the touch of a button and Toll Free.
Handheld Digital Recorders
Using a wide variety of digital recorders, we recommend Olympus, simply dictate in the normal way.
As a small handheld device this can be used anywhere and at any time. It couldn't be simpler or
more user friendly.
At the end of the day or whenever it is convenient for you, simply plug your handheld recorder
into your PC using the cable provided and upload the audio files, it's that easy!.
This can be done from any PC with an internet connection; you are not tied to any one piece of
equipment.
- Step 2 - Dictation Received
Our system automatically logs your dictation and allocates the corresponding individual Doctor template.
Creating individual document templates for each of our Doctors ensures we provide the exact
formatting requirements every time. Doctors can amend or update their layout requirements at anytime.
- Step 3 - Medical Transcription
All our transcriptionists are split into specialist teams.
Each Doctor is allocated an individual transcriptionist, this ensures quality through familiarization
on a regular basis.
- Step 4 - Quality Control
Every transcript completed by our transcriptionists go to our Quality Control Department.
Here they are checked again word by word against the original dictation by a senior transcriptionist
known as an Editor.
- Step 5 - Output and Complete
All files are visually checked for correctness, signed off and delivered to the Doctor's secure
output directory where the files are retrieved or entered directly into EMR software.